Matthews Buses Alliance, Inc., Certified Thomas Built Buses Platinum Support Dealer, is located at 4802 West Colonial Drive in Orlando. With our 14 road service vehicles strategically placed throughout the state of Florida, next day parts shipping, parts delivery services, and on site free training, we are "local everywhere" to Florida Customers.
Customers can trust that Team Matthews is focused as "Bus People Serving Other Great Bus People." Once settling in the Orlando area in 2008, Glenn and Lori Matthews studied the market, adapted, and developed a business model to best support the unique needs of Florida School District Fleet Customers. Our rapid deployment of numerous service vehicles (shops) vs brick and mortar "as needed" to support FL Fleet customers make it so Team Matthews "does the traveling so our great customers do not have to!" This business model saves districts money from having to shuttle buses back and forth to the dealership for warranty repairs. It also reduces the number of spare buses needed in district fleets as a result of the extremely fast response times. As our great customers have learned, "we don't just talk road service, we live it!" We even do Cummins Warranty repair and service and training on the competitors’ brand of buses.
In addition to our great road service program, we offer a full time in house FREE trainer to educate district technicians and be available for technical support via phone, email and text. We all know how difficult it is to find great technicians these days. Therefore, our team of road service technicians, on road parts support professionals, and our Thomas Built Buses Trainer of the Year, Ali Rampartab, actually become an extended member of your in-house support team. Our trainer is certified to train your technicians from the "wheels up" for everything on the bus including the Cummins engine. Yes, even on competitors’ buses!
Ownership of our own AC Company (Rifled Air Conditioning) allows us to be different than any other FL bus and truck dealer. When it comes to A/C warranty we offer a "no finger pointing" approach because we own it! In fact, Matthews Buses Florida warranties its' buses from 5 years "bumper to bumper," including 6-7 year AC! Drivers love the Thomas Buses offered by TEAM Matthews for their ergonomically designed drivers compartments, Saf-T-View windows, optional air disc brakes, largest one piece windshields, optional adjustable pedals, and the only chassis factory installed independent automotive style dash air conditioning system in the industry. Our 136,000 BTU system has the 3 compressors to power it vs the competition's 2! True BTU's are driven by Compressor Power! Drivers often comment that "driving a Thomas C2 is easy and comfortable as my SUV."
Whatever fuel you choose to power your buses, Matthews has you covered with the Cleanest and most cost effective Diesel, CNG, and/or Propane available. Our TEAM is available to demonstrate the benefits of Clean Diesel Technology! With the new Detroit Diesel DD5 the benefits of clean diesel are even greater!
Over the past 10 years Matthews Buses Florida under the leadership of Glenn and Lori Matthews, we have developed a "Legacy of Trust" with our GREAT Customers!
On March 31, 2017 Matthews Buses Florida, Rifled Air Conditioning, Bus Parts Experts, and Matthews Buses Commercial became part of the Matthews Bus Alliance, Inc. which is owned and operated by Glenn Matthews.
When you become a Matthews Florida Customer you do so trusting that we will strive for constant improvement in everything we do for you. If you presently are a Matthews Bus Alliance, Inc., Customer, "Thanks for choosing Matthews!"
At TEAM Matthews, we understand and recognize the enormous responsibility of the amazing school transportation professionals who ensure the safety of our children each and every day. We salute you for what must at times seems like a thankless job. From all the Customer Driven Employees at TEAM Matthews Bus Alliance, Inc., THANK YOU!