Matthews Buses Florida, a Platinum Support Level Dealer, is located at 4802 West Colonial Drive in Orlando. With our numerous road service vehicles strategically placed throughout the state of Florida, next day parts shipping, and parts delivery services, and on site free training, we are "local everywhere" to Florida Customers.
Customers can trust that Team Matthews is focused as "Great Bus People Serving Other Great Bus People." Once settling in the Orlando area in 2008, the Matthews studied the market, adapted, and developed a business model to best support the unique needs of Florida School District Customers. Our rapid deployment of our numerous service vehicles (shops) vs brick and mortar "as needed" to support FL customers made it so Team Matthews "does the traveling so our customers do not have to!" This business model saves districts money from having to shuttle buses back and forth to the dealership for warranty repairs. It also reduces the number of spare buses needed in district fleets as a result of our extremely fast response times. As our great customers have learned, "we don't just talk road service, we live it!" We even do Cummins Warranty repair and service and training on the competitors’ brand of buses.
In addition to our great road service we offer a full time in house FREE trainer to educate district technicians and be available for technical support via phone, email and text. We all know how difficult it is to find great technicians these days. Therefore, our team of road service technicians, on road parts support professionals, and our Thomas Built Buses Trainer of the Year, Ali Rampartab, actually become an extended member of your in-house support team. Our trainer is certified to train your technicians from the "wheels up" for everything on the bus including the Cummins engine. Yes, even on competitors’ buses!
Ownership of our own AC Company (Rifled Air Conditioning) allows us to be different than any other bus and truck dealer. When it comes to A/C warranty we offer a "no finger pointing" approach because we own it! In fact, Matthews Buses Florida warranties its' buses from 5 years "bumper to bumper," including 6-7 year AC! Drivers love the Thomas Buses offered by TEAM Matthews for their ergonomically designed drivers compartments, Saf-T-View windows, optional air disc brakes, largest one piece windshields, optional adjustable pedals, and the only chassis factory installed independent automotive style dash air conditioning system in the industry. Drivers often comment that "driving a Thomas C2 is easy and comfortable as my SUV."
Whatever fuel you choose to power your buses, Matthews has you covered with the Cleanest and most cost effective diesel, CNG, and/or propane available.
Over the past 9 years Matthews Buses Florida under the leadership of Glenn and Lori Matthews has developed a "Legacy of Trust" with its' Customers!
On March 31, 2017 Matthews Buses Florida, Rifled Air Conditioning, Bus Parts Experts, and Matthews Buses Commercial became part of the Matthews Bus Alliance, Inc. which is owned and operated by Glenn and Lori Matthews.
When you become a Matthews Florida Customer you do so trusting that we will strive for constant improvement in everything we do for you. If you presently are a Matthews Florida Customer, "Thanks for choosing Matthews!"
The Matthews family daughter rides an Orange County District School Thomas Saf-T-Liner C2 to and from school each and every day as do many of our team members kids. Therefore, we understand and recognize the enormous responsibility of the amazing school transportation professionals who ensure the safety of our children each and every day. We salute you for what must at times seems like a thankless job. From everyone at TEAM Matthews Florida, THANK YOU! Don Ross, Sales Manager (Previous Director of Maintenance, Manatee County,) ensures that we fully understand and meet Florida School District Customers’ needs. In fact, All of our employees are Customer Focused and Driven.