Matthews Buses Alliance - Service Department

Thomas Built School Bus Service and On Site Warranty Repair Services

Service Department Hours  

Monday - Friday, From 7:00 am to 5:00 pm EST.


Florida Service location - 4802 West Colonial Drive Orlando, FL 32808 

(800)-330-1175


Florida Service Manager
Norma DeLung Ext. 426
E-mail: ndelung@matthewsbusesflorida.com

Quality Assurance Manager/Platinum Support CIC 
Chris Alfonso Ext. 415
E-mail: calsfonso@matthewsbusesflorida.com
 
Florida Mobile Service Manager
Donna Matura Ext. 421
E-mail: dmatura@matthewsbusesflorida.com
 
Florida Training & Technical Support Manager
Ali Rampartab Ext. 417
E-mail: arampartab@matthewsbusesflorida.com
 
Florida Customer Service

Operations Manager
Lori Matthews | 407-717-3736

E-mail: lmatthews@matthewsbusesflorida.com

After Hours Contact 

Mobile Service Manager
Donna Matura Ext. 421 | Ph: 407-427-6578

E-mail: dmatura@matthewsbusesflorida.com
 

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